As part of Micro-Watt Controls continuous improvement process, it is important to us to receive customer feedback on our products and services in different stages of each order/contract.

We kindly request you take a short time to evaluate our performance by answering the following questionnaire:

Company Name:
*required field

Contact Name:
*required field

Title:


Phone Number:
*required field

Fax Number:
*required field

Country:


Email:
*required field

P.O. Number:


Sales Order Number:

MICRO-WATT PRODUCTS - Please select the proper product category(s):

Fire Detection
Gas Detection
Oxygen Monitor
Airborne Particle Monitor
Video / Motion Detector
Controllers
Low-Powered Detectors
Solar-Powered Detectors
Additional Products

INDUSTRIAL SEGMENT - Please select one of the following:

Oil and Gas Drilling/Production/Transportation/Refining/Distribution
Engineering/Consulting Company
Power Generation
Fire Protection/Safety Integrator
Semiconductor
Pharmaceutical/Food & Beverage
Manufacturing
Product/Service Distribution
Other:
COMPANY EVALUATION

QUOTATION / ORDERING PHASE
Was it easy to contact us?
YES | NO

Did you receive an adequate response in a timely manner?
YES | NO

Was the quotation sent on time and was it clear and complete?
YES | NO

Were all the terms and conditions clearly stipulated?
YES | NO

Was it easy to enter the order?
YES | NO

MANUFACTURING PHASE
Did you receive status notification throughout the manufacturing process?
YES | NO

Was the order shipped on time as promised?
YES | NO

SHIPPING/BILLING
Was the product packed adequately?
YES | NO

Was the shipping/export documentation correct?
YES | NO

Did you receive final notification of shipping details?
YES | NO

Did you receive instruction/operation manual with the product?
YES | NO

POST-SALE SERVICE
Have you required post-sale service for the product?
YES | NO

Was it easy to get the service support?
YES | NO

Was your request attended promptly?
YES | NO
PRODUCT EVALUATION

Did you receive what you ordered?
YES | NO

Are you satisfied with the quality of the product?
YES | NO

Are you using all the features the product  offers?
YES | NO

Would you buy Net Safety products again?
YES | NO

If not, Why?

COMMENTS/SUGGESTIONS



Thank You for Your Time!